Wednesday, February 6, 2013

Is Rift Heading for a Bleak Future

Rift, to date, has been among the best gaming experiences I've ever taken part in.  Never in my lengthy history of MMO gaming had I been so excited for an expansion as I was for Storm Legion.  Since Storm Legion's release, however, a gradual change has taken shape and cast a looming shadow atop the game I knew and loved.  This isn't to say Rift no longer appeals to me - it certainly does - but rather calls attention to the many inconsistencies and issues myself and countless others have witnessed over the last few months.  Is Rift heading down a bleak and overcast path or should the proverbial tinfoil hat be tossed aside?  I'm actually hoping you can help me with that decision.

In December, just one month after Storm Legion shipped, Trion did a layoff of quite a few people.  Initially the speculation ran rampant.  In one camp you had those who believed the layoffs were due to a release of QA and temporary help after Storm Legion was out the door and that this should be expected and no reason for worry.  In another camp you had those who were troubled by the news and believed any layoff of this magnitude surely meant that, at the very least, Trion itself wasn't doing all that well and, therefore, Rift may be at least part of the problem.  Speculation continued until some handy internet sleuthing by TehFrank pointed out exactly who was included in the layoffs.  For clarity, the use of the word "Round" in the links below does not imply multiple rounds of layoffs but rather was used by TehFrank to denote his "rounds" of results:


Perusing the names and titles, it immediately becomes clear that while some of the employees let go may very well have been "temporary" help to get Storm Legion out the door in a timely manner, the majority were most likely not.  Systems Engineers, Content Designers, Character Animators and many members that would be considered "core" to MMO game development were among the casualties.  While it's possible that even some of these were "temporary" help, a cursory glance at the tenures for each former employee immediately strikes that argument down.  In other words, this absolutely wasn't a layoff simply to let temporary help go after the product has shipped.  This was a layoff that gutted a significant chunk of Trion's core staff.  So what is left unconfirmed (although not entirely), is just how many of these fine ladies and gentlemen were directly involved with Rift?

Fast forward to January and we see the news break that Scott Hartsman is leaving Trion Worlds, Inc.  Everyone has read the post so I won't share it here.  Scott, who had been an enthusiastic and much-loved driving force behind Rift since before it even launched, was stepping down.  His departure from Trion came at an already tumultuous time given the layoffs just a month prior and the tinfoil hats were adorned in full force:  Trion was not doing well and neither was Rift.  Conversely, arguments were made stating that Scott was simply making a standard industry move of bowing out after a 2-3 year stint.  Others argued that Scott's vision for Rift no longer aligned with its future direction and therefore he decided to part ways.  Regardless of how you look at the situation, it's always troubling to see a game's visionary and central face decide to move on.  What could this departure mean for the game, especially considering the sizable layoff that took place just a month prior?

Shortly after Scott's departure, a "State of the Game" was released.  This is consistent with what most MMOs do and was a follow-up to the very lengthy and rather detailed "State of the Game" entries offered up by Scott Hartsman in 2011 and 2012.  The new face of RIft was revealed and Daglar, whom, like Hartsman, was also a household name in the Rift community, offered up the 2013 "State of the Game".  To be blunt, his offering was very short, extremely vague and offered little to no information that wasn't already public knowledge.  For some, it was a state of the union born of rapid preparation given the departure of Scott Hartsman.  For others, it was an unacceptable dodging of any meaningful communication and a slap in the face to those who had just purchased a year long subscription alongside Storm Legion.  Was Daglar's brevity in the annual address due to a hasty departure of the man who would normally write it or was there truly no worthwhile information to share at that time due to a cloudy and bleak future?

Still not done, we turn, yet again, to TehFrank's internet sleuthing skills to find that more departures from Trion have taken place recently:


And they have now hired:


Having worked in the gaming industry myself as a developer and character modeler, I can attest to the fact that outsourcing is a fairly common thing for large gaming companies.  In fact, the company I worked for was rather often the beneficiary of outsourced work from significantly larger studios.  However, while common, what of the timing for this acquisition?  Is it merely coincidence that an outsourcing manager has been brought on board at this time?  On one hand, the use of outsourcing could be a construed as a good thing.  For example, Trion may be looking at outsourcing certain tasks in order to maintain an aggressive patching schedule.  On the other hand, this could be tell-tale evidence of a more "hands off" approach from Trion with respect to one or all of their own games - something that is often done to cut costs in lieu of dismal bottom lines.  Even still, the acquisition of an outsourcing manager may have absolutely nothing to do with Rift and is, instead, intended for End of Nations, Defiance, or both.

Going further down the rabbit hole, however, yields some troubling images.  The first of this was brought to our attention by, yet again, TehFrank.  Found in the comments responding to a RiftJunkies article, apparently some former Trion employees (or folks who have at least worked with some current or former Trion employees) had choice words in reference to Rift and the Trion Worlds, Inc team working on the game.  Accusations of untrained, fledgling developers consistently missing deadlines and regular use of bullying/political tactics rampaged about.  What's even more intriguing is that, as it appears, Walsingham himself chimed in with a professional response while not refuting a single word of the aforementioned accusations.  Certainly this could be a few disgruntled ex-employees spewing nonsense but could it, in fact, be the truth?  And as if that wasn't enough, Spaceboots discovered some very poor reviews of Trion over at job review site glassdoor.com.  What's scary is that much of what's covered in the reviews, corroborates what was mentioned in the comments over at RiftJunkies.  Now, of course, this could all be nothing more than overblown garbage being thrown about as every disgruntled former employee (especially one that was laid off) might be inclined to rip on their past employer when given anonymity but can everything mentioned in this post follow suit?

For me, the writing seems to be on the walls.  While I've no idea whether or not Trion could recover from something like this and proceed onward with an exceptional gaming experience, everything ties together a bit too nicely for my tastes.  Rift has been my game since February of 2011 and will remain my game for the foreseeable future but the results of countless, curious internet denizens certainly paints anything but a rosy picture.



11 comments:

  1. really .. what is wrong with u ?
    u ever worked ? that the normal porcess of every company ..

    Rift is still the Big Fish @Trion and they wont let it go ..

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    1. As I said in the article, I worked in the gaming industry so I do have some first-hand experience with how things work therein. Additionally, I'm 30 years old and work in the IT industry as a consultant who gets to travel around and help other IT shops solve their problems. I've seen a lot and what I'm seeing from Trion is, in fact, not what I would consider "normal process of every company". The blog post is not conclusive - the door is open to both a positive or negative conclusion. What conclusion is decided upon is up to the reader. Personally, I feel there is ample evidence at this point to worry about the game I love. However, others might disagree and part of why I posted this was to solicit these opinions.

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    2. "Rift is still the Big Fish @Trion" Are you fuckin kidding me or just on drugs??!! Rift is in decline. Trion shat on that game when they:

      1) Started the nerfs back in patch 1.7

      2) Conveniently "turn away" when players use exploits in the game for their own benefit. Then when their lazy asses get around to fixing their coding debacles, they say, "oh well, what's done is done - no punishment..." The pyrite token exploit was the prime example.

      3) Trion just cut over 60% of the starting area ontent out of the game and eliminated most of the lore behind it. To make it "easier" for new ppl.

      4) 95% of the old zones are completely dead. The majority of the populace are playing in the SL regions.

      5) Trion has added ridiculous gold/time sinks to the game making it a grind fest from hell. Granted it's not as bad as the Asian ones YET (I play Asian games so I know what this is), but since they've made an alliance with XL Games, South Korean Gaming company putting out Archeage, I foresee more grinding shit for Rift, a MAJOR possibility that it will go completely F2P soon, and the game going down in quality due to the fact that Trion has shifted their "priorities" to other ventures.

      Once upon a time, Trion used to really care about their player community. Now all they seem to do is shit on them and collect the subs...



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  2. That's why I am waiting for any official Trion statements before resubbing again. Wasting money and time into something that will turn into another Warhammer Online doesn't sounds like a good deal.

    By the way, did you noticed that there's no news in their community section since Nov. 12th, 2012?

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    1. I didn't happen to notice that but that's a good find.

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  3. Well from the looks of it Rift could be going free to play... which isn't a bad thing because it will bring back old players and I bet you they will be amazed at just how much things have changed and how much content has been added.

    If not, well, a second expansion seems to be a remote possibility now and the game will probably go into "maintenance mode" ala Warhammer Online.

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    1. F2P could very well provide a gigantic boost to the game. Regardless, we'll just have to see how this all plays out. A single dev response could really work wonders...

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  4. F2P could also be the final nail in the coffin. It destroys what little community is left. And there is no such thing as 'free'. You end up paying for it one way or another.

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  5. Just take a look through this directory, Synovia, you can see how much of a cancer Dahanese is to this company( http://devnullgt.com/shackmeets/2007/). If you don't believe that's her in some pictures throwing the finger, then just watch the video in the directory, she is called by alias(everyone is called by Alias). There's even a rift Developer showing his balls! This isn't a company I want to throw money at and am currently unsubbed with remaining time burning away. At this point, they are just trying to push off F2P for as long as possible and trying to see if the Defiance experiment works. Also, compare her face in those pics to her current ones. She's just a bit older. People don't change.

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  6. Yep, Rift/Trion are in the crapper. But you all do know that they just recently signed a contract with XL Games from South Korea to manage Archeage. This may be why they crapped on Rift to go to the "money" managing the other game. They even have Elrar from Rift over there lmao! I'm not renewing my sub. This game, with that piece of garbage of an xpan is in the shitter. They used to be good at one time but now it's just about money and greed while giving the gaming community a piece of shit and calling it a game.

    Alot of Trion's staff came from EA - so surprise, surprise that they are still the money grubbing stunted slime... What ppl don't realize is that EI was a "test" for the SL "xpan." Apparently EI (Ember Isle) was a "success" and so SL was released. If ppl have played both, then they will notice how similar the SL "xpan" is in both mechanics and design to EI. It would appear that with success comes laziness and Trion just couldn't be fuckin bothered to give us a great xpan and instead gave us this half-assed piece of garbage that all the fanboi's are too fuckin blind to see. But oh well, look what happened with SWTOR and how the fanbois defended that game. Now look where it is today - complete garbage, F2P and a complete joke in the gaming community. Unfortunately, Rift is headed in this direction unless they change their ways but from playing the game and from taking note of past industry trends, this game can join the ranks of all those other new games who faded into oblivion; SWTOR, TSW, TERA-BLE Online, GW2, etc... I'm sure there are others but who can remember...?

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  7. On the Glassdoor I noticed that some comments are from the SD studio which isn't to be confused with the RWC office.

    Different places, different cultures, same umbrella corp name.

    Not going to dispute the statements as I'm not sure but don't gloss both places when feedback may be more directed at one subset.

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